Terms & Conditions for Xpress Party Rentals
Effective Date: [5/1/2025]
Welcome to Xpress Party Rentals! By booking and purchasing through our website, you agree to the following terms and conditions. Please read them carefully before placing your order.
1. Business Details
Xpress Party Rentals
📍 Mailing Adress: 889 W Encore Dr, Hanford, CA 93230
📞 +1-559-491-7292
🌐 [partyrentalsxpress.com]
We operate year-round and provide party rentals and services across California’s Central Valley and surrounding areas.
2. Booking & Payment
Customers may place a reservation via text, phone call, or our website, but payment must be made through our website only. Check out Privacy Policy for more info.
We do not require a deposit. All bookings must be paid in full at the time of reservation.
3. Cancellation & Refund Policy
Full Refund: Cancellations made within 12 hours of placing the order.
50% Refund: Cancellations made 5 days or more before the scheduled delivery date (after the 12-hour grace period).
No Refund: Cancellations made 4 days or less before delivery are non-refundable.
Weather-Related Cancellations: We offer free rescheduling in the event of rain or unsafe weather conditions. No Refund.
Customers requesting reschedules for any other reason may only do so within 72 hours of placing the original order.
4. Delivery, Mileage & Setup
We deliver within a 80-mile radius of Hanford, CA.
A fee of $2.50 per mile is charged from our location to the event site. This fee includes delivery, setup, cleaning, and pickup.
We do not charge extra setup fees beyond the mileage cost.
Customers must:
Provide a clear, flat space with at least 5 feet of space on all sides of the inflatable.
Ensure power access is available at the setup site. If not, generator rentals are available.
For public locations, renting a generator is required.
For water-based inflatables, customers must have a garden hose and water source ready at the time of delivery.
5. Use of Equipment
To ensure safety and avoid damage:
No shoes, food, drinks, pets, or sharp objects allowed inside any inflatable.
Children must be supervised at all times.
Inflatables must remain dry unless otherwise specified.
No rough play, flips, or overcrowding.
Smoking or open flames are not allowed near any equipment.
6. Damage & Liability
Customers assume full responsibility for all equipment during the rental period.
If any equipment is lost, stolen, damaged, or excessively dirty due to misuse or neglect, the customer will be fully liable for the repair or replacement costs.
By completing your booking, you agree to these terms and accept responsibility for proper care of the rented equipment.
7. Insurance & Waiver
Xpress Party Rentals carries insurance coverage to protect our business and customers.
However, by renting from us, you agree to waive any claims against Xpress Party Rentals for injuries, accidents, or damages that result from improper use, lack of supervision, or failure to follow instructions.
8. Agreement to Terms
By making a booking and submitting payment through our website, you confirm that:
You have read and agree to these Terms & Conditions.
You accept all responsibilities outlined above.
You agree to be liable for any damage or issues that occur during the rental period.